Terms and Conditions

2:1 Coffee Terms and Conditions

These terms and conditions (the “Terms”) apply to all visitors or users of this site. By using this site, you agree to be bound by the Terms, as modified or updated by us at any time.


Online Store Terms

Anyone wishing to buy products from 2to1 Coffee must have the legal capacity to do so. If any person is declared without the legal capacity, he/she may not purchase any products on our site.

2to1 Coffee can refuse any order if there is a serious assumption of bad faith, abuse, or violation of the law.


Payment Terms

Purchases can be made online by applicable payment services on our sire. The customer’s bank account will be debited as soon as the purchase is confirmed, and payment will not become effective until such a time as the customer’s bank has given its consent to 2to1 Coffee. If the customer’s bank refuses payment, the order will then be refused automatically.

The customer agrees that he/she has the necessary authority to make payments by any of the payment methods applicable to our site, and that there are sufficient funds in the bank account connected to the credit card to cover all costs regarding the transaction; if the customer falls short of this condition, 2to1 Coffee may refuse the order.

2to1 Coffee retains the right to refuse any order from any customer with whom we are in dispute or who has brought up a dispute in the past. Also, 2to1 Coffee may refuse any order if the customer hasn’t paid for an earlier order, in part or wholly.


Ordering Products

Products offered by 2to1 Coffee are as they appear on our site at the time the customer executes his/her order based on the availability of those products. Our online store is hosted on the Shopify Inc platform. They enable the online e-commerce platform that allows us to sell our products to you.

2to1 Coffee agrees to make every necessary effort to deliver all orders as soon as possible.

Every product available on sale via our site is described in good faith and as correctly as possible; but the photographs on the site are of no contractual value whatsoever. 2to1 Coffee cannot accept any form of liability for whatsoever errors that may appear in the description of any product or photograph, including any variation in colours.


Product Availability

2to1 Coffee cannot be considered or held liable for products unavailable. 

During our busiest hours, we could potentially oversell a product that is no longer in stock. This may be the case because orders that have been placed seconds ago could still be in progress on our part. In the event of this, 2to1 Coffee will contact you personally as soon as possible to offer you one of the two options below: 


  1. a) 2to1 Coffee retains the right to cancel your order and with an offer for a refund, or:
  2. b) 2to1 Coffee retains the right to leave your order open for the next re-stock. 


2to1 Coffee reserves the right, but is not obligated, to limit the sales of its products to any person, geographic region or jurisdiction. This right may be executed on a case-by-case basis. 2to1 Coffee reserves the right to limit the quantities of any products that it offers. Any description of products or product pricing is subject to change at any time without any notice, at our sole discretion. 2to1 Coffee reserves the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.


Accuracy of Billing and Account Information

2to1 Coffee reserves the right to refuse any order you have placed on its site. We may, based on sole discretion, limit or cancel quantities purchased per order, per person, or per household. Such restrictions may include such orders placed by or under the same customer account or credit card, and/or orders with the same billing and/or delivery address. In the event that we make any change to or cancel any order, we may try to notify you via the e-mail and/or phone number provided at the time you made your order. 2to1 Coffee reserves the right to limit or prohibit orders that, in its sole judgment, appear to be made by dealers, distributors, or resellers.

You agree to provide us with current, complete and accurate account and purchase information for all transactions made on our site. You agree to promptly update your account and other necessary information, such as your email address and credit card details, so that we can complete your transactions and contact you when necessary.


Delivery Policy

When confirming an order, the customer can choose delivery to a particular address (whether home, work, or other).

If the customer opts for delivery to a particular address, 2to1 Coffee will make every necessary effort to ensure that such order is dispatched to the specific address. If there is no one at the address, a message will be left on the specified address which can be used to ask for another delivery attempt, either to the same address or to any of the collection points.

As soon as you get your order, ensure you check the product carefully to confirm it has not been damaged. All claims for any damaged product must be made with 48 hours. Ensure you contact us immediately to provide detailed information for any product damaged during delivery within that time. Send along a full description of the damages to the product while contacting us.


Copyright Policy

Products sold by 2to1 Coffee may be the subject of patents or legal protection. 2to1 Coffee accepts no liability for the infringement of any rights.

The copyright in any material contained on, in, or available through the 2to1 Coffee site including all information, data, text, sound, music, graphics, photos, and video messages, the selection and arrangement thereof, and all source code, software collections and other “Material “is owned by or licensed to 2to1 Coffee. All rights are completely reserved. You may view, download or print extracts of the Material for solely your personal use, but you cannot otherwise copy, edit, publish, reproduce, display, distribute, transmit, store, commercially exploit in any form or use the Material without 2to1 Coffee’s permission.

The rights of any third-party trademarks or copyrighted works on our site are reserved by the respective owners. No section of these Terms shall offer any ownership right of any Trademarks or Copyrights to you. Additionally, no section of these Terms shall be interpreted as conferring estoppel or otherwise, any license or right to use of any Trademark or Copyright without the clear written permission of 2to1 Coffee. The abuse or misuse of any Trademark or Copyrighted works on our site, or any other content on our site, is prohibited and may expose you to some form of liability.

You are restricted from engaging in any of the following while accessing and/or using our site: (1) adopt, copy, display, use, or mirror any trade name, logo, trademark, proprietary information, or the design and layout of any webpage, unless as permitted in the Terms here or by 2to1 Coffee; (2) access or tamper with non-public sections of our site, temper with computer systems, or the technical delivery system of any of our service providers, including the usage of any data compilation, data mining or data extraction method; (3) test the vulnerability of our site or server or breach or hack any authentication or security system; (4) cancel, corrupt, or modify any technological measure provided by 2to1 Coffee or any of our service providers or any third party to safeguard our site; (5) access the site using any robot, scraper, spider, or any other mechanism other than via our site or API; or (6) alter, decompile, disassemble, reverse engineer, tamper with or otherwise attempt to make the source code of any software that 2to1 Coffee grants to you or any other area of our site. Additionally, you agree not to upload, post, email, or otherwise send any material with the intent to interrupt, restrict, thwart or subvert the functionality of any computer software attached to our site.

You agree not to alter, archive, copy, distribute, publish, reproduce, make derivative works based upon, license, offer to sell, sell, re-sell, publicly display, broadcast, publicly perform, transfer, or otherwise exploit our site or any section thereof, except as expressly allowed by these Terms or 2to1 Coffee. 

If you believe or notice that any material on our site infringes on any copyright, which you control or own, kindly contact us immediately.


Limitation of Liability

2to1 Coffee doesn't guarantee, represent or warrant that your use of our site will be error-free, uninterrupted, secure, or timely.

2to1 Coffee doesn't warrant that the results that may be derived from the use of the site will be accurate or reliable.

You agree that at any time we may remove or cancel any product or service on the site for an indefinite time, without notice to you.

You agree that your use of, or inability to use, the site is at your own risk. Our site and all products and services delivered to you through the site are (except as expressly stated by 2to1 Coffee) provided ‘as is’ and ‘as available’ for your use, without any form of representation, warranties or conditions, either express or implied, including all implied warranties or conditions of merchantability, quality, fitness for a purpose, durability, title, and non-infringement.

In no case shall 2to1 Coffee, our directors, officers, affiliates, employees, agents, suppliers, contractors, interns, service providers or licensors be liable for any kind of injury, loss, claim, or any direct, indirect, punitive, consequential, incidental, or special damages, including, with no limitation to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any related damages, whether based in contract, tort, negligence, strict liability or otherwise, arising from your use our site or any products procured using our site, or for any other claim related in any way to your use of our site or any product, including, with no limitation to, any errors or omissions in any content, or any damage or loss incurred owing to the use of our site or any content or any product posted, transmitted, or otherwise made available through our site, even if advised of such possibility.



You agree to defend, indemnify, and treat harmless 2to1 Coffee and our directors, subsidiaries, affiliates, licensors, partners, officers, agents, interns, contractors, service providers, subcontractors, suppliers, and employees, harmless from any kind of claim or demand, such as reasonable attorneys’ fees, made by any third-party owing to your breach of these Terms or the documents incorporated by reference, or your breach of any law or the rights of a third-party.



In the event that any section of these Terms is determined to be unlawful, unenforceable or void, such section shall nevertheless be enforceable to the maximum extent permitted by appropriate law, and the unenforceable section shall be deemed to be severed from the Terms, such determination shall not in any way affect the validity and enforceability of any other remaining sections.


Entire Agreement

Any failure to exercise or enforce any right or provision of the Terms herein shall not constitute a waiver of such a right or provision.

These Terms and any other policies or operating rules posted by us on this site or regarding our site constitutes the entire agreement and understanding between you and us, as well as govern your use of the site, superseding any contemporaneous or previous agreements or communications, whether oral or written, between you and 2to1 Coffee (including, but not limited to, any previous versions of the Terms).

2to1 Coffee reserves the right, at its sole discretion, to update, change or replace any part of the Terms here by posting updates and changes to its site. It is your responsibility to check our site periodically for any such changes. Your continued use of or access to our site following the posting of any changes to these Terms constitutes an acceptance of those changes.



Privacy Policy


Our Privacy Policy describes the way we use and protect any information that we collect from you when you use our site. By making use of our site, you agree to comply with and be bound by our Terms and privacy policy.


Information We Collect

We may collect specific personal information such as your name, your contact information like your email address, your location for product delivery, and your Billing Information for making payments.


What We Do With Your Information

We collect information from you on a strictly need-to-know basis, and to ensure that we offer you the best possible services. 

All information collected via and recorded by this site will be handled as highly confidential, and thus, will not be unravelled to any third party (except those sites linked to our site, and solely for enhanced customer service and with your consent), and in such cases, where we have to do so by law. 

We won’t rent or sell your personal information to any third party or use your email address to send you any spam mail. Any form of communication from us will be to provide you with our services.



By providing us with your personal information for a transaction, to place an order, to verify your credit card, to arrange for a delivery or to return a purchase, it means that you approve to our collecting your information and using it for solely that reason.

If we request for your information for a secondary purpose, such as marketing, we will either request directly for your consent, or offer you the opportunity to refuse. 

If after you have opted-in, you decide to change your mind, at any time, you may then choose to withdraw your approval to restrict any further contact from us to you, as well as to restrict the continued use, collection or disclosure of your information. You can do this by contacting us.



We may unravel your personal information if we are compelled by law to do so or if you violate any part of our Terms and/or policies. Also, we may disclose your information in other ways with your consent, to our partners or service providers (such as technology partners, hosting providers, and payment processors) in order to assist us in providing our products or services to you.



The 2to1 Coffee store is hosted on the Shopify Inc platform. The platform offers us an e-commerce platform that enables us to sell our products to you. Your data is stored by Shopify on a secure server behind a firewall via the Shopify’s data storage, databases and the entire Shopify application.

In case you prefer using a direct payment gateway for your purchase, Shopify stores your credit card data, which is encrypted on the Payment Card Industry Data Security Standard (PCI-DSS). The storage of your data is just for as long as it is required to carry out your transaction. As soon as the transaction is done, your data is deleted. Kindly check the Terms and Privacy Policy of Shopify for more information on how they handle your data collected by them. 


Third-Party Services

In general, the third-party service providers we use will only collect, use and disclose your information to the extent required to allow them to carry out the services offered to us. However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own Terms and privacy policies on how they handle the information for purchase-inclined transactions. Therefore, we suggest that you go through their Terms and privacy policies so that you can fully understand how your personal information will be managed by such third-party service providers.

It is important to note that some providers may be situated in or have facilities that are situated in a different jurisdiction from either you or us. In such cases, if you decide to carry out a transaction that includes the services of such a third-party service provider, then note that your information may become bound by the laws of the jurisdiction(s) in which such a service provider or its facilities are situated.

When you try clicking on links on our site, you may be directed away from our site. As soon as you are out of our site or are redirected to any third-party site, you are no longer governed by our Terms or Privacy Policy. We accept no form of responsibility for the privacy policies or cookie use of such sites as we don’t have any control or authority over such sites. Therefore, we are in no way responsible for the protection and privacy of any information that you disclose while visiting or using such sites, which are not governed by this Policy. You are strongly advised to be careful when using such third party sites.



To ensure that your information with us is well protected, we take on reasonable precautions and follow industry best practices. This helps us to ensure that your data with us is not inappropriately accessed, destroyed, disclose, altered, misused, or lost. In case you submit your credit card information to us, such information is encrypted with the use of secure socket layer (SSL) technology and stored using an AES-256 encryption.

Although no form of data transmission over the Internet or electronic storage is 100% secure, we try to comply with all PCI-DSS requirements and abide by additional generally accepted industry standards.


Aggregate Information, Cookies, and Other Tracking Technologies

We may regularly collect general, non-personal, statistical information about the use of our site such as tallying page views, the time spent on each page, and we may track user traffic patterns generally. We collect such information via the use of “cookies” and other tracking technologies. For those not aware of what a cookie is, cookies are small text files placed in the browser files of your computer. The cookie itself doesn’t contain any personal information (though it will enable us to relate your site usage to information you have knowingly and specifically supplied). That is, the only personal information a cookie contain is the information submitted by you.

Our use of tracking information is to determine which sections of our site users like and don’t like based on traffic to those sections. We don’t track what each user reads, but rather we track how effectively each page generally performs. This equips us with the ability to enhance the site for users and continue developing better services for you.

We retain the right to use IP addresses and other tracking technologies in order to identify a user as well as disclose his/her personal information only when reasonably necessary so as to protect our site, users or the public from harm, damage, or injury (either intentionally or not); to reinforce compliance with our Terms and Policies, or to comply with the law or valid legal processes.

Nevertheless, you can manage the cookies you accept through your browser configuration by setting it to accept cookies or to notify you when a cookie is submitted by any server. Additionally, you may delete existing cookies from your browser, but you may notice that some features of the site will likely not function well if you refuse cookies.


Your rights

You can forward us your inquiries and comments at any time. We also encourage you to contact us to update your Personal Information at any time if it changes. You have the right to confirm if we are processing your Information and request a copy of it at any time. Nonetheless, for your protection, we may require that you verify your identity before we provide a copy of your information to you.

You may also update or correct your Information by contacting us, or by amending your Personal Information on your account via our site.

In some cases, you may request that we delete your information. In line with and subject to applicable privacy laws (including the GDPR), you may oppose to certain Personal Information being processed and request that the processing of your information be restricted. Also, you may limit or manage our communications with you by “unsubscribing” from certain email and newsletter updates, and/or by closing your account on our site. You can also set your browser to stop getting cookies from us.

If you choose to limit the information we process about you, we may not be able to communicate with you or fulfil our services to you.  


 Age of Consent

By using our site, you confirm that you are at least the legal age of majority within your state or area of residence, or that you are the legal age of majority in your state or area of residence, and also you’ve granted us your approval to permit any of your minor dependents to access or use this site.


 Changes to this Privacy Policy

At any time, we may update or change our Policy. We advise checking this page from time to time to ensure that you are aware of any updates or changes.